FindMobile – Account & Data Deletion Request

If you created an account in the FindMobile app using your mobile number and OTP, you can request deletion of your account and associated personal data at any time.

📩 How to request deletion

  1. Send a WhatsApp message to:

    +94 77 763 5936
  2. Use this message text:

    Delete my FindMobile account and data. My phone number is: +94XXXXXXXXX
  3. We will confirm your request and start processing deletion.

⚠️ For security reasons, please send the request from the same phone number you used to register in the app.

🗑 What data will be deleted

🗂 Data that may be retained

Some data may be retained where required for security, fraud prevention, or legal compliance (for example, system logs). This retained data is not used for marketing purposes.

⏳ Processing time

Account and data deletion is normally completed within 30 days after we confirm your request.

🔐 Security

All data processed by FindMobile is encrypted in transit.

📧 Support

Email: support@findmobile.lk